FAQs

  • Do you charge for carrier bags?
  • What does it mean to register / sign in?
  • Where is my order?
  • Can I pay using PayPal?
  • Can I apply for a trade account?
  • What do you do with my details?
  • I've forgotten my password, what do I do?
  • Am I able to amend my order once it's submitted?
  • How do I return an item?
  • Can I track my order?
  • Can I use the website to reserve items at my local store?
  • If I have a question regarding a product before I order, who can I contact?
  • Which cards do you accept?
  • How is my information secured when using the website?
  • When will my order arrive?
  • What if I'm out when you try to deliver?
  • Are all Bradfords products available to buy online?
  • How do I add items to my shopping basket?
  • Is it safe to buy online?
  • Where is my nearest store?
  • How much does it cost to call our 0344 number?